Frequent questions
shipments
The delivery time will depend on several factors, such as the type of product and, above all, the place of delivery. As a general rule, orders are processed between 7 and 10 business days after making the payment.
Depending on the destination of the merchandise, delivery times may be as follows:
Spain: Between 10 to 20 days approximately
Europe (EU): Between 15 and 25 days approximately
Rest of the world: 30 days approximately
Our articles are acquired through the "ON REQUEST" sales modality, that is, the articles are not usually in stock, as they are a specific product with low turnover. Therefore, we order it directly from our supplier or wholesaler at the time of ordering. It is for this reason that delivery times are longer than usual. ONCE THE ORDER IS PLACED, IT CANNOT BE CANCELED OR CANCELED.
We use Correos España for all our shipments. At the time we ship, you will be informed via email of the tracking number of your order so that you can check it on the carrier's WEB.
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Requests
For any return you have to contact us by filling out the return form that you can find here
Unfortunately not possible
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